Stop avoiding your Clients, when life is not perfect!
Avoiding clients when you’ve made a mistake or missed a deadline… rookie error guys! 🤦♀️
We’ve all been there, but it’s never too late to fix up our client management skills.
Whatever the problem is, it’s always made a lot worse when you bury your head in the sand. Good communication is the answer to EVERYTHING!
👉 Not going to deliver in time? Let the client know. They can readjust their plans.
👉 Struggling with a project? Ask the client more questions. Don’t pretend you know it all.
👉 Don’t have the answers? Tell the client before it gets too late.
It’s all about managing expectations and keeping each other in the loop.
So go on, take some time today and think about which clients you should check in with.
Show them you care. Even if it means being brave and having difficult conversations. Make the first move – they’ll respect you for it.